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At Ziggels, we want you to love our signature sauces! If you’re not completely satisfied, you can return unopened sauces within 14 days of purchase by contacting us [Here}. Please include your order number and reason for the return. Once we inspect the returned product, we’ll process a refund to your original payment method within 5-7 business days, though shipping costs are non-refundable. We cannot accept returns on opened sauces for health reasons, but if you receive a damaged or defective item, please reach out for a replacement or refund. Your satisfaction is our priority!